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COSMO CONSULT Reviews & Experiences 2026 | BARC
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Number of reviews: 23
Customer Satisfaction
Rated 9.2 out of 10
9.2
Customer Experience
Rated 9.2 out of 10
9.2
Service Satisfaction
Rated 9.7 out of 10
9.7
Project Value
Rated 8.5 out of 10
8.5

COSMO CONSULT

About COSMO CONSULT

COSMO CONSULT is one of the leading independent providers of Microsoft-based business solutions with over 1,600 employees. Our end-to-end portfolio covers ERP, CRM, Data & Analytics, Cloud, AI, and digital services for holistic transformation.

About COSMO CONSULT

The information in this section has been provided by the service provider COSMO CONSULT.

Self-description of the service provider

No service provider self-description available

COSMO CONSULT Customer Reviews & Experiences

The information and metrics are largely derived from BARC’s Data & Analytics Service Provider Survey. More information on the methodology can be found by clicking on the corresponding link.

Summary of customer review highlights from COSMO CONSULT

What customers like about COSMO CONSULT and where the service provider scores best in a customer comparison.

COSMO CONSULT customer demographics

In addition to customer demographics (company size and industry), the following demographic charts show customer support by D&A activities, services provided, and technologies used.

Subject Areas
Technologies (Top 5)
Services
Industry
Company Size (Employees)

Full customer reviews and KPI results for COSMO CONSULT

All key figures for COSMO CONSULT at a glance.

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Individual customer reviews for COSMO CONSULT

Role
Project manager for BI/analytics from IT
Number of employees
More than 2.500
Industry
Process industry
Source
Invited by the vendor, Service Provider Survey 2026, 10/2025
What do you like best?

Sehr gute Ansprechpartner, mit ausgezeichnetem Know-how und sehr guten Reaktionszeiten.

What do you like least/what could be improved?

–

What key advice would you give to other companies looking to introduce/use the product?

Die COSMO ist absolut zu empfehlen.

How would you sum up your experience?

Nach Erfahrung aus zwei Jahrzehnten IT-Projekten mit einigen Dienstleistern: bisher der mit Abstand beste Dienstleister, um nicht zu sagen Partner, für unsere DWH/BI-Projekte.

Role
CIO
Number of employees
Less than 100
Industry
Public sector
Source
Invited by the vendor, Service Provider Survey 2026, 10/2025
What do you like best?

Engagement des Teams. Einhalten von Vereinbarungen.

What do you like least/what could be improved?

Steuerung: Methodik im Projekt – Nutzung von Azure DevOps mit KPIs und Dashboards im Projekt zur Steuerung.

What key advice would you give to other companies looking to introduce/use the product?

Am besten immer vertrauensvoll zusammenarbeiten, das Projekt zusammenhalten und durchziehen.

How would you sum up your experience?

Gut bis sehr gut. Sie haben sich reingehängt und geliefert, auch wenn es nicht immer einfach war.

Role
CIO
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, Service Provider Survey 2026, 10/2025
What do you like best?

Einfache Zusammenarbeit und gutes Projektverständnis.

What do you like least/what could be improved?

Aktuell keine Punkte.

What key advice would you give to other companies looking to introduce/use the product?

Planung erstellen und Nutzen definieren.

How would you sum up your experience?

Einfach – zielorientiert.

Role
Head of business department
Number of employees
100 - 2.500
Industry
Public sector
Source
BARC Marketing, Service Provider Survey 2026, 10/2025
What do you like best?

Agile und flexible Arbeitsweise.

What do you like least/what could be improved?

Dokumentation.

What key advice would you give to other companies looking to introduce/use the product?

Gute Leistungsbeschreibung erstellen, Anpassungen durch (inhaltliche) Beratung von COSMO CONSULT erlauben.

How would you sum up your experience?

Langfristig, positive Arbeitserfahrung auf allen Ebenen.

Role
Project manager for BI/analytics from IT
Number of employees
More than 2.500
Industry
Construction
Source
Invited by the vendor, Service Provider Survey 2026, 10/2025
What do you like best?

Flexibel und stets bereit, den Kunden bestmöglich zu beraten. Sie geben den Weg vor und denken auch über den Tellerrand hinaus.

What do you like least/what could be improved?

–

What key advice would you give to other companies looking to introduce/use the product?

Lasst euch schulen, hört gut zu und lasst euch auch Know-how von COSMO CONSULT geben, um die Lösungen in gewissen Bereichen selbst weiterzuentwickeln.

How would you sum up your experience?

Stets eine gute Partnerschaft, man findet immer gemeinsam gute Lösungen.

Role
Head of business department
Number of employees
100 - 2.500
Industry
Manufacturing
Source
Invited by the vendor, Service Provider Survey 2026, 10/2025
What do you like best?

Ausgezeichnetes Fachwissen und sehr gute Vermittlung der technischen Zusammenhänge an Ansprechpersonen aus dem Nicht-IT-Bereich, fundierte, umfassende und objektive Beratung sowie langfristige Betreuung durch einen festen Berater.

What do you like least/what could be improved?

Verbesserung der Erreichbarkeit beziehungsweise kürzere Reaktionszeit.

What key advice would you give to other companies looking to introduce/use the product?

Ziele und Vorstellungen des Projekts, der Softwarenutzung etc. klar, umfassend und offen kommunizieren und ein festes Berater-Team vereinbaren.

How would you sum up your experience?

Zuverlässiger, nachhaltiger, objektiver und fachlich sehr kompetenter Berater.

Role
Project manager for BI/analytics from business department
Number of employees
100 - 2.500
Industry
Public sector
Source
BARC Marketing, Service Provider Survey 2026, 10/2025
What do you like best?

Offene fachliche Gespräche und fachspezifische Kenntnisse.

What do you like least/what could be improved?

–

What key advice would you give to other companies looking to introduce/use the product?

Kompetente Mitarbeitende, fachlich und sachlich top.

How would you sum up your experience?

Sehr gute Erfahrung, jedem Wunsch wird zugehört und er wird fachlich unterstützt.

Role
Project manager for BI/analytics from business department
Number of employees
100 - 2.500
Industry
Public sector
Source
BARC Marketing, Service Provider Survey 2026, 10/2025
What do you like best?

Starkes Branchenwissen (ÖPNV).

What do you like least/what could be improved?

Projektsteuerung (Einhalten von Budget und Zeitplänen).

What key advice would you give to other companies looking to introduce/use the product?

Fachliche Projektleitung auf Kundenseite ist sehr wichtig.

How would you sum up your experience?

Ich gehe davon aus, dass niemand so viel Erfahrung und Expertise im Bereich ÖPNV aufweisen kann wie COSMO CONSULT. Die Zusammenarbeit ist immer angenehm und freundlich, alle Beteiligten sind gut zu erreichen und setzen Wünsche zügig um. Es kann aber vorkommen, dass sich Projekte aufgrund von Komplexität verzögern.

Role
CIO
Number of employees
100 - 2.500
Industry
Retail
Source
BARC Marketing, Service Provider Survey 2026, 10/2025
What do you like best?

Die direkte und persönliche Kommunikation mit den Experten.

What do you like least/what could be improved?

Projektmanagement.

What key advice would you give to other companies looking to introduce/use the product?

–

How would you sum up your experience?

Sehr professionelles Team, welches sehr gut unsere Anforderungen verstanden und im Projekt umgesetzt hat.

Write Review
Awards
Survey Information
Number of reviews for COSMO CONSULT
23
Comparison groups in the survey
Data & Analytics Service Provider, Microsoft Partner, Qlik Partner
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