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Number of reviews: 20
Customer Satisfaction
★★★★★★★★★★ 10/10
10
Customer Experience
★★★★★★★★★★ 8.9/10
8.9
Service Satisfaction
★★★★★★★★★★ 9.4/10
9.4
Project Value
★★★★★★★★★★ 8.7/10
8.7

Marmeladenbaum

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About Marmeladenbaum

Marmeladenbaum GmbH is an independent consultancy specializing in business intelligence, business analytics, digitalization and process optimization. The company offers vendor-neutral consulting and supports customers along the entire analytics spectrum, from BI and advanced analytics to big data and AI solutions.

About Marmeladenbaum

The information in this section has been provided by the service provider Marmeladenbaum.

Self-description of the service provider

No service provider self-description available
BARC Guide Microsoft Power BI & Fabric
The world's most comprehensive guide to the Microsoft Data & Analytics ecosystem.
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Marmeladenbaum Customer Reviews & Experiences

The information and metrics are largely derived from BARC’s Data & Analytics Service Provider Survey. More information on the methodology can be found by clicking on the corresponding link.

Summary of customer review highlights from Marmeladenbaum

What customers like about Marmeladenbaum and where the service provider scores best in a customer comparison.

Marmeladenbaum customer demographics

In addition to customer demographics (company size and industry), the following demographic charts show customer support by D&A activities, services provided, and technologies used.

Full customer reviews and KPI results for Marmeladenbaum

All key figures for Marmeladenbaum at a glance.

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Individual customer reviews for Marmeladenbaum

Role
IT employee
Number of employees
100-2.500
Industry
Banking and finance
Source
Invited by the vendor, The Data & Analytics Service Provider Survey 25, 09/2024
What do you like best?

Flexibilität und Reaktionsgeschwindigkeit.

What do you like least/what could be improved?

Mehr Langzeitspezialisten.

What key advice would you give to other companies looking to introduce/use the product?

Mit Marmeladenbaum zusammen einfach mal anfangen, am besten in Workshopform, um die Anforderungen zusammen zu erarbeiten.

How would you sum up your experience?

Langjährige, sehr gute und konstante Zusammenarbeit.

Role
Project manager for BI/analytics from business department
Number of employees
More than 2.500
Industry
Public sector
Source
Invited by the vendor, The Data & Analytics Service Provider Survey 25, 09/2024
What do you like best?

Identifiziert sich mit den Herausforderungen des Kunden. Es ist eine herausragende Problemlösungskompetenz vorhanden, gepaart mit profunder Fachkompetenz. Abgerundet wird der Einsatz bei uns durch ein eingespieltes Team, welches so manch Unvorhergesehenes operativ abfängt.

What do you like least/what could be improved?

So unglaublich es klingt. Es gibt nichts. Bitte so bleiben!

What key advice would you give to other companies looking to introduce/use the product?

Offene Kommunikation. Klare Formulierung dessen was erreicht werden soll. Zulassen, dass sich die eigenen Prozesse an dem Lösungsverfahren der Marmeladenbaum reiben, um am Ende eigene und bessere, an Ergebnis orientierte, Prozesse zu haben.

How would you sum up your experience?

Einer der ganz wenigen Dienstleister die man nach einem Projekt direkt für ein weiteres Projekt im Kopf hat.

Role
Project manager for BI/analytics from business department
Number of employees
100-2.500
Industry
Manufacturing
Source
Invited by the vendor, The Data & Analytics Service Provider Survey 25, 09/2024
What do you like best?

Hohe Flexibilität und Preis-/Leistungsverhältnis.

What do you like least/what could be improved?

Zeitmanagement und mehr proaktive Beratung, wie bestimmte Problemkomplexe bei anderen Kunden gelöst werden. Qualitätssicherung aus Userperspektive durchführen, um Extraschleifen zu vermeiden.

What key advice would you give to other companies looking to introduce/use the product?

Von Beginn an auf eine einheitliche Sprache einigen in Bezug auf Projektmanagementrahmen und Dokumentationen/Anforderungen/Datenräume und deren Ziele konkretisieren sowie mit Beispielen aufbereiten, dann erfolgt bereits eine QS auf dieser Basis und die Zusammenarbeit läuft super.

How would you sum up your experience?

Kundenorientierter Beratungsansatz mit kompetentem Austausch. Sehr flexibel.

Role
Head of business department
Number of employees
100-2.500
Industry
Public sector
Source
BARC Panel, The Data & Analytics Service Provider Survey 25, 09/2024
What do you like best?

Direkte und klare Kommunikation. Schnelle Reaktion.

What do you like least/what could be improved?

Projektmanagement.

What key advice would you give to other companies looking to introduce/use the product?

Das Gespräch suchen.

How would you sum up your experience?

Ein motivierter Dienstleister, der sich hinter die Themen klemmt und versucht, Lösungen zu finden. Nicht alles perfekt, aber motiviert, Fehler zu beheben.

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Awards
Survey Information
Number of reviews for Marmeladenbaum
20
Comparison groups in the survey
Data & Analytics Service Provider, Data & Analytics Generalists, Microsoft Partner
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